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$24.65
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We strive to deliver your order quickly and safely.
- Processing Time: Orders are processed within 1–3 business days after payment confirmation.
- Shipping Time:
USA: 7–15 business days
Canada / UK / EU: 10–20 business days
Other regions: 15–25 business days - Tracking: You’ll receive a tracking number once your order ships.
- Delays: Shipping times may vary during holidays or due to customs delays.
- Lost or Damaged Items: If your package is lost or arrives damaged, contact us within 7 days of delivery for assistance.
Privacy Policy
Your privacy is our priority.
- We collect only necessary personal data (like name, email, and shipping address) to process and ship your order.
- Your data will never be sold or shared with third parties except those required for payment processing or delivery.
- All transactions are protected by SSL encryption for secure checkout.
- You may request deletion of your data anytime by emailing privacy@zumeso.com.
Manufacturing Policy
Product Sourcing & Materials
- All our products are sourced from verified and trusted manufacturers, ensuring consistent quality and safety.
- Materials used in our cat toys (such as feathers, rods, and connectors) are non-toxic, pet-safe, and eco-friendly.
- Each batch is checked to confirm compliance with U.S. Consumer Product Safety and pet safety regulations.
🔹Quality Control
- Every item goes through a multi-step quality inspection before packaging and shipment.
- We regularly audit our suppliers to ensure they maintain strict manufacturing and safety standards.
- Defective or damaged items are immediately removed from inventory.
🔹Ethical Manufacturing
- We work only with suppliers who follow fair labor practices — no child labor, safe working conditions, and fair wages.
- Our partners agree to comply with local labor laws and international ethical manufacturing codes.
🔹Customization & Branding
- Some products may be custom-made or private-labeled under our brand.
- In such cases, we ensure the same level of quality testing and safety compliance as standard items.
🔹Defect or Manufacturing Faults
- If you receive a product with a manufacturing defect, contact our support team within 7 days of delivery.
- We will offer a replacement or full refund once the issue is verified.
Flexible & Durable
The retractable design of the cat stick makes it easy to store and carry around, allowing you to play with your cat anywhere.
Take a look behind the scenes of our latest product launch.
Feather Toys
The feather toys are perfect for cats who love to play with feathers, providing hours of entertainment and exercise.
Frequently asked questions
What is included in this 11pcs replacement set?
The set includes 11 feather replacement heads (various colors and styles) that are compatible with most retractable cat wands / teaser sticks.
Will these feather heads fit my existing cat wand?
These are designed to fit standard retractable teaser wands. However, we recommend checking the attachment mechanism on your wand (e.g. clip, snap, screw-in) to confirm compatibility.
What materials are used? Are these safe for my cat?
The feather heads are made of non-toxic, pet-safe materials (feathers, plastic / metal connectors, etc.). Always inspect before use and discard any pieces that become damaged.
How do I attach the replacement feather head to my wand?
- Remove the old feather head (twist / pull / unscrew depending on your wand).
- Insert or clip the new feather attachment into place until it locks securely.
- Give a gentle tug to test it’s firmly attached before letting your cat play.
How often should I replace the feather heads?
It depends on your cat’s activity level. Replace when the feathers are frayed, broken, or the attachment becomes loose. The 11-piece supply gives you many replacements over time.
Can I wash or clean the feather heads?
We do not recommend machine washing. You can gently clean with a damp cloth and mild pet-safe soap, then air-dry thoroughly before reuse.
Are there color or style options included?
Yes — the set includes a variety of colors / feather styles to keep your cat engaged and curious.
Is this set suitable for kittens?
Yes, generally safe for playful kittens. However, supervise playtime, especially when they’re young, to ensure they don’t swallow small parts or hurt themselves.
What if a feather comes off during play?
Stop using that piece immediately. Discard the damaged attachment and use a fresh one. Always check for loose pieces before your cat plays.
Can I use these refills for multiple wands?
Yes, if your wands use the same attachment system. The refills are interchangeable among compatible wands.
What is your return / warranty policy?
(Insert your brand’s policy here — e.g. “We offer a 30-day satisfaction guarantee. Contact us for replacements if any pieces arrive damaged.”)